Privacy Policy

Iltartufo.com considers careful processing of personal data of the utmost importance. Personal data are carefully processed and secured. When processing, we adhere to the requirements of the General Data Protection Regulation (the “AVG”). This Privacy Statement sets out how we collect and use your data, in accordance with the AVG.

In this Privacy Statement, we explain what personal data we collect and use, and for what purpose. We encourage you to read this Privacy Statement carefully. This Privacy Statement covers our websites, Iltartufo.com and related websites and services.

This Privacy Statement was last updated on: November 13, 2018.

Iltartufo.nl, located at Minderbroerstraat 2, 2611 MV in Delft, is responsible for the processing of personal data as reflected in this privacy statement.

Contact details:

Iltartufo.com

Lesser Brother Street 2

2611 MV Delft

015 2143577

Fabio Cappellano is the Data Protection Officer for iltartufo.co.uk. He can be reached at info@iltartufo.nl

Personal data we process

Iltartufo.nl processes your personal data because you use our services and/or because you provide these data to us yourself. Below is an overview of the personal data we process:

  • First and last name
  • Email address
  • Other personal data that you actively provide for example by creating a profile on this website, in correspondence and by telephone

If you use websites and related services offered by Iltartufo.com, you may share personal information with us. We collect and use personally identifiable information that you, or your company, directly share with us. We will not use personal data for purposes other than those described in this statement unless you have given your prior consent.

Types of data collected

When you use our services, we may collect the following information:

  • Personal identification information: name, last name;
  • Contact information: address, e-mail, phone number;
  • Payment information; VAT number, Bank account number;
  • Images by which you can be identified;
  • Other information you voluntarily decide to share with us: social media accounts, login ID, IP address, feedback and opinions.


Special and/or sensitive personal data we process

Our website and/or service does not intend to collect data on website visitors who are under the age of 16. Unless they have parental or guardian consent. However, we cannot verify whether a visitor is older than 16. Therefore, we encourage parents to be involved in their children’s online activities to avoid collecting data about children without parental consent. If you believe that we have collected personal information about a minor without such consent, please contact us at info@Iltartufo.nl and we will delete this information.

For what purpose and on what basis we process personal data

Iltartufo.nl processes your personal data for the following purposes:

  • Handling your payment;
  • Calling or emailing you when necessary to perform our services;
  • Informing you of changes to our services and products;
  • Offering you the opportunity to create an account (coming soon);
  • To deliver goods and services to you;
  • Login and verify/authenticate users of the services;
  • Communications between Iltartufo.com and website visitors;
  • Preparation and sending of invoices;
  • Spam prevention;
  • Sending newsletters via e-mail;
  • Analysis of statistics and optimization of services.

We collect your personal data based on legitimate interests or your consent, which you can withdraw at any time.

Automated decision-making

Iltartufo.nl makes decisions about things that can affect individuals based on automated processing. These are decisions that are made by computer programs or systems, without a person (eg an employee of Iltartufo.nl) between them. Iltartufo.nl uses the following computer programs or systems: Phoenix for the website https://Iltartufo.nl and https://www.iens.nl/ for online reservations. Processing agreements have been established with all of these companies.

How long we keep personal data

Iltartufo.nl does not retain your personal data longer than is strictly necessary to fulfill the purposes for which your data is collected. In general, we keep personal data of our website visitors for 12 months.

Sharing personal data with third parties

Iltartufo.nl only provides third parties and only if necessary for the performance of our agreement with you or to comply with a legal obligation.

Cookies, or similar techniques, that we use

Iltartufo.nl uses only technical and functional cookies. And analytical cookies that do not invade your privacy. A cookie is a small text file that is stored on your computer, tablet or smartphone the first time you visit this website. The cookies we use are necessary for the technical operation of the website and your ease of use. They ensure that the website works properly and remember, for example, your preferences. They also allow us to optimize our website. You can opt out of cookies by configuring your Internet browser to stop storing cookies. In addition, you can also delete any information previously stored via your browser settings.

View, modify or delete data

You have the right to view, correct or delete your personal data. You can do this by emailing us at info@Iltartufo.nl. You also have the right to withdraw your possible consent for data processing or to object to the processing of your personal data by our company and you have the right to data portability. This means that you can request us to send the personal data we have on you in a computer file to you or another organization named by you. Would you like to exercise your right to object and/or right to data portability or do you have other questions/comments about the data processing, please send an itemized request to info@Iltartufo.nl.

To make sure that the request for inspection is made by you, we ask you to send a copy of your ID with the request. In this copy, black out your passport photo, MRZ (machine readable zone, the strip of numbers at the bottom of the passport), passport number and Citizen Service Number (BSN). This is to protect your privacy. We will always respond in a timely manner, in accordance with the AVG. If you are not satisfied with the response you receive, you can take your complaint to the relevant regulator.

How we secure personal data

We take the best possible care to protect your personal data against loss or against unlawful processing. Among other things, we have taken the following technical and organizational measures:

  • Encryption of data;
  • Pseudonymizing data;
  • Using Virtual Private Servers (VPN) accessible with the SSH key;
  • Transfers over SSL only.

Iltartufo.nl takes the protection of your data seriously and takes appropriate measures to prevent abuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you feel that your data is not well protected or there are indications of abuse, please contact us at info@Iltartufo.nl.